Who we are

 

Dear FoundHer... is operated by Spolan Marketing and Communications. In this policy, "Dear FoundHer...", "we" and "us" mean that business.

This policy explains what personal information we collect and what we do with it. It applies when you visit dearfoundher.com, join our email list, become a member of the Dear FoundHer... Forum, or buy a program, event or retreat from us.

 

Effective date: October 1, 2026

 

Information we collect

We collect only what we need to run our programs and stay in touch with you.

Information you give us

• Your name, email address, phone number and business name
• Your billing address when you make a purchase
• Details you share for an event, such as dietary needs, accessibility needs or an emergency contact
• Survey answers, messages and anything else you choose to send us

Information about your purchases

• What you bought, when you bought it and the amount you paid

Information collected automatically

• Your IP address, browser and device type
• The pages you visit on our site and how you arrived there

This automatic information is collected through cookies and similar tools, described below.

 

Payments

Payments are processed by Stripe. Your card details go directly to Stripe, and we never receive or store your full card number.

Stripe tells us that your payment went through. It also gives us your name, email address, billing details and the last four digits of your card. Stripe handles your information under its own privacy policy, which you can read at stripe.com/privacy.

 

How we use your information

We use your information to deliver what you signed up for and to run our business. Specifically, we use it to:

• Process your purchase or registration and send your receipt
• Send you the details you need, such as event schedules, travel information and access to programs
• Plan events, including headcounts, meals and accessibility needs
• Answer your questions and requests
• Send newsletters and marketing emails if you have subscribed
• Understand how people use our site so we can improve it
• Keep the records we need for taxes and accounting, and prevent fraud

Who we share it with

We do not sell your personal information. We share it only in the situations below.

Companies that help us operate. These providers handle your information on our behalf:

 

 

Stripe, Processes payments

Squarespace, Hosts our website

Flodesk, Sends our emails

Substack, Publishes our newsletter, The FoundHer Files

Circle, Hosts the Dear FoundHer... Forum

ManyChat, Manages automated replies to Instagram messages

Zoom, Hosts virtual workshops and calls

 

Event venues and vendors. When you register for an in-person event, we share what the venue and vendors need to host you. This can include your name, dietary needs and accessibility needs.

Hotels. If you book a hotel room for one of our events, you book it directly with the hotel. The hotel's own privacy policy covers that reservation.

Legal reasons. We may share information when the law requires it, or to protect our rights, our members or the public.

A sale of the business. If Dear FoundHer... is sold or merged, your information may transfer to the new owner. This policy would continue to apply to it.

 

Email and marketing

When you buy something from us, we email you about that purchase. These messages include receipts, schedules, logistics and updates you need.

We send newsletters and marketing emails only if you have subscribed. Every marketing email has an unsubscribe link, and you can use it at any time.

If you unsubscribe from marketing, we will still send the emails you need about a purchase or event you registered for.

 

Photos and video at events

Photos and videos will be taken at our events. We may use them on our website, in our emails, on social media and in other marketing.

Every attendee must sign a photo and video release before the event begins. We will provide the release.

 

Cookies and analytics

Our website uses cookies and similar tools. Some make the site work. Others show us how many people visit, which pages they read and how they found us.

We may also use advertising tools, such as a Meta pixel, to measure our ads and show them to people who have visited our site.

You can block or delete cookies in your browser settings. Parts of the site may not work as well if you do.

 

How long we keep it and how we protect it

We keep your information for as long as we need it for the purposes in this policy. We keep purchase records for as long as tax and accounting rules require.

We limit access to your information and rely on established providers to store it. No method of storing or sending information is completely secure, so we cannot guarantee absolute security.

 

Your choices and rights

You can ask us what personal information we hold about you, and ask us to correct or delete it. Email [email protected] and we will respond. We may need to keep some records, such as purchase history, where the law requires it.

You can unsubscribe from marketing emails at any time using the link in any of those emails.

California residents. You have the right to know what personal information we collect and how we use it, as described in this policy. We do not sell your personal information.

Do Not Track. Our site does not currently respond to Do Not Track signals from browsers.

Visitors outside the United States. We are based in the United States, and your information is stored and processed here.

 

Children

Our programs and events are for adult business owners. We do not knowingly collect personal information from anyone under 18.

 

Changes to this policy

We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date at the top.

 

Contact us

Questions about this policy or your information can go to:

Spolan Marketing and Communications

[email protected]

804 Cedar Lane, Northbrook, IL 60062